We use environmentally friendly simple packaging, each set is packed in a plastic bag, and 10 sets are in a large plastic bags.
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| About Products | About Order |
| Price & Payment | About Shipping |
| Returns & Terms |
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We value your privacy. We do not sell, rent or loan any identifiable information (including e-mail address, phone number, etc.) regarding our customers to anybody. Furthermore, we will not solicit you by phone or mail. Any information you provide us with will be used responsibly, is held with the utmost care and security, and will not be used in ways to which you have not consented.
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| 1.About the price |
| We are retail website offer boutique clothing in bulk, all the products online are not including the shipping cost & duties. |
| 2.The discount policy |
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We offer a 5% discount if the product's total price is over US$1,000，10% off over US$2,500 and 15% off over US$5,000 as the retail discount. Pre-orders & promotional products are not included.
If you need to order more than US$30,000 or 200 pieces per style/color/size, please contact our online sale manager directly or by email at 1thewomensales@gmail.com |
| 3.About loyalty discount or rewards scheme |
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We offer loyalty discount and we will calculate your monthly order volume (without the shipping cost, tax and VAT). Once over US$2,500, all the orders which you place in the next month will get a 5% discount and Over US$5,000, get at least 10% off, and over US$10,000, get 15% off. All the discount is not superimposed, the biggest discount is 15% off. |
| 4.Our payment and bank remittance information. |
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We accept the Credit Cards, PayPal, Bank Transfer and Western Union payment. Small or sample order, we accept payment online directly. |
| 5. About payment time |
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We accept online instant payments by Credit Cards & PayPal. General Payment must be made within 3 days of ordering. If there is any reason to delay payment, please communicate with us first. Thank you.
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| 1.How to ship my order? |
| We will ship by international express packages EMS/DHL/UPS/TNT, sea and air freight. We also offer an in-store pickup service where you can send a prepaid box or come to our warehouse under the direction of a sales manager. |
| 2.Could we have any discount of postage? |
| Yes, of course. We are the VIP customer of most international express companies, we can have preferential cheaper price of the shipping. |
| 3.How many days it takes? |
| In general, shipping items globally via DHL/FedEx/UPS takes 7-12 business days (5-7 business days for the United States), depending on the area you live in. |
| 4.About the delivery time |
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After you place an order, we will check your order first and then send the invoice to you within 24 hours. As our old retailers(order from us before), we will take priority to check your order and prepare the items we have in stock for you first, and then send the invoice to you to include the accurate postage. So after you pay, we will send it to you within 1 working day. As the new retailers, generally, we can send your parcel to you within 2 working days. |
| 5.Tell me the shipping cost before order |
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The shipping cost depends on the weight, delivery way(DHL, FedEx, UPS, or sea transit), and destination country. Shipping costs may vary depending on factors such as weight, delivery method, and destination country/region. It is difficult to declare the exact shipping cost before placing an order (for example, a bikini weighs about 0.05 kg, while leather weighs about 0.3 kg/piece). Typically, For orders under $500, a shipping fee of 20% of the total merchandise value will be charged; for orders between $500 and $1,000, a shipping fee of 17% of the total merchandise value will be charged; for orders over $1,000, a shipping fee of 15% of the total merchandise value will be charged, but the actual shipping cost displayed on the order checkout page will prevail. If you have any questions about shipping costs, please leave a message or consult our online customer service. Catherine Email: 1thewomensales@gmail.com
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| 6.About the Local taxes and import duties |
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Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide, we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office prior to ordering. |
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7. How to get tax less or free upon import ? |
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Any import charges or fees are the buyer's responsibility. In order to ensure you receive your order tax less or free upon import, we will declare it as a GIFT or SAMPLE with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. If need to using the true value, or any other requests, please write down the information on the Notes when you complete order.
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We attach importance to the quality of our products and services, so we have to check the products twice again and pack them ourselves before sending the parcel out. |
| 1.How to deal with, If the item is defective? |
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We are sorry that if the item is defective, we will actively deal with such incidents. We also need your help. |
| 2. Return or cancellation policy |
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2.1 We accept order cancellations before shipment. Shipped-out orders can not be canceled.
If the return is caused by the consumer, the consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, then the consumer is not required to bear the shipping fee for this reason. No restocking fee is to be charged to the consumers for the return of a product. |
| 3.Track-Your-Order |
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Above all, thanks for placing an order on our website www.1thewoman.com. Your satisfaction will be our greatest source of motivation.
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